Learn From The Best

Mr Vigneswaran Applasamy has been involved in lecturing, research, management, sales and training for more than 14 years in the field of Electrical Engineering, Manufacturing sector, Higher Education, Sales and Marketing. He is a Certified HRDF Trainer. In addition, he has been accredited by Harisson Assessment in Employee Development, completed Emotional Energy Management TrainerCourse and attended Gamification and Behavioural Design workshop by Yu-kai Chou.

Key areas of expertise include Performance Management, Emotional Intelligence, Sales and Customer Service, Personal Productivity and Employee Development incorporating Octalysis Framework.

He has used his industrial and training expertise to develop soft skills programmes with a 20/80 approach; 20% lecture, 80% practical accompanied by a training manual individually customized for each programme. 

Research shows that the best way to learn is by example. All sessions contain specific examples that show exactly how recommended guidelines can be implemented in practice.

Developing Emotional Intelligence (EQ): Enhance Self-control, Networking, Teamwork, Performance and Decision Making

23 February 2021 (9:00am-5:00pm)

Introduction

Emotional intelligence describes the ability to understand one’s own feelings which is vital to being an effective and high-performing member of any team. It also provides great insight on how emotion influences motivation and behaviour. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.

Focusing on managing your emotions under pressure, participants will gain a better understanding of self-management and self-awareness by learning how to manage your emotional brain in your most difficult moments. This in turn will give them better insight and control over their actions and emotions. With a greater understanding of emotions participants will experience a positive impact on their professional and personal lives to make their job and career more effective, satisfying, and successful.

Program Outlines

Module 1: INTRODUCTION TO EI

Objective: Identify the main EI competencies and know how each area can contribute to your personality and interaction with others

· Testing your Emotional Intelligence Questionnaire (pre-Training)

· A Typical Story

· PRACTICE: My Best Managers

· What is Emotional Intelligence?

· The Main Thesis

· EI Framework

Module 2: SELF-AWARENESS

Objective: Recognise and understand your moods and emotions and their effect on others

· What Are Emotions?

· What is Emotional Hijack?

· 4 Stages of an Emotional Hijack

· PRACTICE: Emotional Hijack

· EXERCISE: Emotion Log

Module 3: SELF-MANAGEMENT

Objective: Manage and regulate your emotions to make sure they don’t disrupt your behaviour

· Choice

· Roots of Anger

· PRACTICE: Past Angry Moments Part 1

· Anger Management

o Reframing

o Distractions

· PRACTICE: Past Angry Moments Part 2

· PRACTICE: Knowing your Psychophysiological Body Type

· PRACTICE: Applying Vata, Pitta and Kapha Pacifiers

· Worrying

o Worry Management

· EXERCISE: Breathing Technique

Module 4: EMPATHY

Objective: Establish rapport with others and improve the effectiveness of your communication

· The Origins of Empathy

· Physiology

o Matching Emotions

o Empathy Technique

PRACTICE: EMPATHY

Who Should Attend

• Senior Manager

• Managers

• Office Managers

• Assistant Managers

• Supervisors

• Team leaders

• Engineers & Senior Engineers

• Executives & Senior Executives

Methology

Lecture; Business Games; Individual & Group Activities; Feedback Session; Role Plays; Demonstration.

After Attending, You Will Return To Your Job

• Use Emotional Intelligence to maximise the effectiveness of your communication with others and feel better about yourself

• Identify the main EI competencies and know how each area can contribute to your personality and interaction with others

• Recognise and understand your moods and emotions and their effect on others

• Manage and regulate your emotions to make sure they don’t disrupt your behaviour

• Control and guide your emotions so you can achieve more, boost yourself and vastly increase your productivity

• Establish rapport with others and improve the effectiveness of your communication

• Understand others’ feeling when interacting with them and become a trusted person in their network

• Understand others needs systematically and respond accordingly to get maximum results in your interactions with them

Course Fees

Nett - RM 583.00

(Incl 6% Service Tax)