EFFECTIVE MULTI-TASKING AND TIME MANAGEMENT FOR MAXIMUM PERFORMANCE ( 1 DAY)
By Ms. Carol Chiam
8 November 2019, 9:00 am to 5:00 pm
Kuala Lumpur
(100% Claimable From HRDF/PSMB)
INTRODUCTION

Everyone is busy at work and business in the competitive market these days.

We know very well that if we manage our time properly, we will be exceptionally productive. In reality, not many people know how to manage time and prioritise intelligently .

It is common these days for employees to have multi – tasks. If the tasks are not done properly, the consequence will have bad effects on the companies. Productive work can only be done with proper time management. Time management is a must have ability and no longer an option.

We need to get rid of time wasters, time traps and time robbers in order to increase productivity. There are many interruptions and impromptu matters in the office. We must learn the appropriate time management methods to get rid of the disturbance if we want to achieve maximum performance.

This course helps us to get rid of time wasters, time robbers and escape time traps at the workplace. The end result is the much desired maximum performance. This training also enhances performing multi- tasks effectively with appropriate time management skills

COURSE OBJECTIVES:
  • To perform multi-tasking effectively
  • To increase productivity with less time
  • To get rid of ever increasing time wasters, time robbers and time traps
  • To be on track without fail
  • To get organise and plan effectively for work excellence
  • To achieve company’s objectives
KEY BENEFITS:
  • Able to perform multi - tasking effectively
  • Able to get rid of office interruptions with appropriate time management skills
  • Able to organise and plan well for maximum performance
  • Able to be on track with confidence
  • Able to increase productivity with less time
  • Raise ability in achieving company’s objectives
FOR WHOM
  • Executive, Managers & Businessmen with busy schedules and multi-tasks.
  • Employees with the desire to overcome office interruptions in order to achieve maximum performance with less time.
METHODOLOGY
  • Full participation will be required for maximum effectiveness
  • Lecture, Role Plays, Individual & Team Activities will be included
  • Power-point presentation, flip charts and white boards will be used
DURATION

7 Hours, 1 Day.

COURSE OUTLINES :-
  1. ELIMINATE COMMON MISTAKES
    • Taking on Too Much
    • Ineffective Scheduling
    • Over Complication
    • Lack Of Thinking Through Things
    • Failure To Delegate
    • Not Setting Goals
    • Lack Of “To Do List”
    • Too Busy
    • No Planning
  2. TAKE COUNT OF TIME & PRIORITIES
    • Getting Organised
    • Effective Planning
    • Manage People Well
    • Take Account Of Time
  3. HOW TO DO THE RIGHT THINGS RIGHT
    • Clarity - No Assumptions
    • Accuracy – No Errors
    • Asking Intelligently - No Repetition
  4. EFFECTIVE MULTI- TASKING METHODS
    • Dealing With Work Priorities
    • Planning According To Importance
    • Increase Level Of Efficiency
    • The Best Way To Multi Task At Work
  5. DEALING WITH LAST MINUTE WORK, INTERRUPTIONS & DISTRACTIONS
    • Handling Last Minute Work
    • Manage Interruption & Distractions
    • When to say, “ No”.
  6. INCREASE PRODUCTIVITY WITH STRESS MANAGEMENT
    • Learn To Let Go
    • Destress To Re–energise
Your Trainer

Ms. Carol Chiam a.k.a. O.K.Chiam is a professional trainer, mentor, motivator, public speaker, customer service & sales expert and an author of several quality books. (Customer Service Excellence, Sell Like A Superstar, The Complete Salesmaster, Winning Public Speaking & Presentation Skills, Business English Communication, Guide To Telemarketing, Stress Management, Back To Basics For Good English Grammar).

She has with her more than 28 years of vast working experience in more than 8 industries.. She had worked in many leading public listed and multinational companies . During her exposure, she has acquired no less than 18 years experience in training and development of employees and agents .She had worked in many industries including Banking, Insurance, Investment, Advertising, Hospitality, Construction , Education , etc.

Her wide exposure in Sales Management, Customer Focus Management, People Management & Business English Communication not only made her a successful sales achiever but also an excellent trainer, mentor ,motivator and public speaker in these fields. Her vast experience in many fields and her professional qualifications have given her an extra edge in writing several comprehensive books to share her knowledge. Her books include 8 personal development books and 2 real life story books. Furthermore, she is also a much sought after and successful English Language and soft skills trainer for big conglomerates , GLCs, big pubic listed companies , manufacturing companies, ministries, government departments, universities,etc.

She is a reputable and seasoned professional trainer for public and in house programmes on People Skills, Management, Leadership, Marketing & Sales, Customer Service, Communication Skills, Public Speaking & Presentation Skills, Business English Communication , English Conversation & Business Writing ,Time Management ,Debt Collection Skills, Soft Skills and Personal Development For Executives and Managers. Her participants included those from large Multinational Companies, leading Conglomerates, Financial & Service sectors, Oil & Gas, FMCG, Manufacturing , Construction, Ministries , Bank Negara, GLCs, SMIs, SMEs, Universities, etc. She is also an approved PSMB trainer ( TTT Exempted). She travels widely and offers training locally and abroad.

She is well accepted especially in English programmes and Soft Skills due to her ability to communicate in 3 languages, namely: Malay, English and Mandarin.

A strong believer in reinventing and continuous improvement, she places attitude as the most important criteria for any success. She strongly endorses the “ keep learning” habit for personal development.

“Knowledge is no power but Application is“

Course Fee
(Course fee is inclusive of 2 tea breaks, lunch, course material,Certificate of Attendance)
1 person ~ RM 848 / pax
2 persons or more ~ RM 742 / pax
(Course fee is inclusive of 2 tea breaks, lunch, course material, Certificate of Attendance and 6 % Service Tax )
Terms & Conditions:
1. Registration & Fees Policy
Registration is confirmed once registration form is received via fax/email/mail. All Payments/Undertaking Letters/Local Order (LO)/Letter of Approval must be made available and presented prior to the course.
2. Cancellation Policy
Any cancellation must be received in writing within 5 working days prior to the event else 30% payment will be imposed. Any no-show by registered delegates will be liable for full payment of the program fees.
3. Disclaimer & Program Changes Policy
Scientia Training Sdn Bhd reserves the right to amend or cancel the event due to circumstances beyond its control. We reserved the right to modify the advertised topics or course timing whenever necessary.
Registration:
1. Fax 03-6207 6727
       OR
3. Payment shall be made payable to SCIENTIA TRAINING SDN BHD
Contact Us:
Scientia Training Sdn. Bhd. (1001247-U)
SST No. B16-1902-32000126
Tel: 03 7732 0477     Fax: 03-6207 6727     
Info    019 335 1111     info@scientia.com.my
Sara    019 335 1111     sara@scientia.com.my
Nonie    019 327 1111     nonie@scientia.com.my
Max    012 375 2003     max@scientia.com.my
For Customised In-House Training:
Ronny     012 223 6666     ronny@scientia.com.my
Office Hour: Monday ~ Friday 9.00 am~6.00 pm
Click here to request for a Brochure
Copyright (c) 2015 by Scientia Training Sdn Bhd