By Mr. Andrew Cheah
3 & 4 October 2019, 9.00am to 5.00pm
Kuala Lumpur
(100% Claimable From HRDF/PSMB)

Organizations are faced with a myriad of problems and issues in the process/es of generating output in the form of products and/or services. Problems and issues range from low productivity, quality deficiency, falling market shares, dip in profit, to rude telephone operators. The cumulative effect of these problems and issues actually costs organizations tons of money.

Whilst there are ways and means of solving these problems and issues which inhibit the smooth and efficient generation of output, one of the most commonly used, AND underused, solutions is what everyone is familiar with – training. It is with this in mind that this program aims to assist the participants understand the contributions towards achieving a great learning organization.


At the end of the workshop, the participants are expected to::

  • Define Training Needs Analysis
  • Explain the Instructional Systems Model.
  • Describe the importance of Training Needs Analysis.
  • Identify vision, mission and goals of the company, divisional and department.
  • Define and differentiate the three levels of needs analysis.
  • Conduct Task Analysis.
  • Identify resource requirements and prepare training budget
  • Implement and monitor training plan.
  • Define evaluation and explain Donald Kirkpatrick’s Evaluation model.
  • Develop indicators to evaluate training effectiveness.
Who Should Attend:

This training program is tailor made for HR managers and officers, heads of department, officers, engineers, supervisors, and those who are entrusted with the responsibilities in training.


14 Hours, 2 Days.

  1. Training Needs Analysis
    • Definition of Training Needs Analysis
    • Instructional Systems Model
    • Importance of Training Needs Analysis
  2. Business Plan
    • Company business directions, goals and targets
    • Corporate/Divisional/Departmental directions and goals
    • Align the HRD efforts to the company business goals.
  3. Levels of Needs Analysis
    • Organizational Analysis
    • Task Analysis
    • Personal Analysis
  4. Resource Identification and Planning
    • Resource identification and requirements
    • Training budget
  5. Implement and Monitor Training Plan
    • Implement the training plan.
    • System to monitor and track progress of training plan
  6. Evaluation
    • Donald Kirkpatrick’s Evaluation model
    • Indicators to assess effectiveness of the overall training initiatives
Your Trainer

Mr. Andrew Cheah has been a trainer and management consultant since 1991, specializing in the areas of performance management, productivity improvement, behavioral change, and leadership. Andrew has trained clients from such diverse industries (see list below) as banking, insurance, hospitality, sales and distribution, manufacturing, food, property development, government/public services, and higher education.
Being tri-lingual (English, Mandarin, and Malay Languages), Andrew has extensive regional exposure in Singapore, United Arab Emirates, Malaysia, China, Thailand, Indonesia and Vietnam. In addition to training, Andrew has guided and provided consulting services to clients, leading to one of them winning the prestigious Malaysian National Productivity Award presented by the previous Malaysian Prime Minister, Tun Dr. Mahathir.

Andrew has also been invited to speak in events such as International Conference on Best Practices, which was graced by senior officials from the Ministry of International Trade and Industry (MITI), sharing the stage with Professor Michael Gregory of the University of Cambridge, Mr Dieter Heyl (2007 Vice President of Mercedes Benz Malaysia), and Dr Marcus Chao, President of Lean China Enterprise Inc.

Andrew has an MBA degree qualification with the University of Portsmouth, UK. At the professional level, Andrew has a certificate in Blue Ocean Leadership Masterclass, as well as Leading Dimensions Profiling Trainer Certification (LDP certified). In addition to being a qualified ISO9000 assessor, his experience in international consultancy has also earned him a membership with the Association of Productivity Specialist (New York).

Course Fee
(Course fee is inclusive of 2 tea breaks, lunch, course material,Certificate of Attendance)
1 person ~ RM 1590 / pax
2 persons or more ~ RM 1431 / pax
(Course fee is inclusive of 2 tea breaks, lunch, course material, Certificate of Attendance and 6 % Service Tax )
Terms & Conditions:
1. Registration & Fees Policy
Registration is confirmed once registration form is received via fax/email/mail. All Payments/Undertaking Letters/Local Order (LO)/Letter of Approval must be made available and presented prior to the course.
2. Cancellation Policy
Any cancellation must be received in writing within 5 working days prior to the event else 30% payment will be imposed. Any no-show by registered delegates will be liable for full payment of the program fees.
3. Disclaimer & Program Changes Policy
Scientia Training Sdn Bhd reserves the right to amend or cancel the event due to circumstances beyond its control. We reserved the right to modify the advertised topics or course timing whenever necessary.
1. Fax 03-6207 6727
3. Payment shall be made payable to SCIENTIA TRAINING SDN BHD
Contact Us:
Scientia Training Sdn. Bhd. (1001247-U)
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