Learn From The Best

Mr. Duglas Fernandes, a Malaysian, prior to being a trainer cum consultant, held the position as Regional QC Manager, for a leading European Investor. Key responsibilities were to conduct Quality Control Audits for Companies or businesses which were targeted to be acquired or invested anywhere around the globe. Additionally, he was responsible to carry out re-engineering and restructuring for product or process reliability for the group of companies.

Duglas was tracked by “International Head-hunter” and offered the above position from November 2007 until January 2013. During this tenure, he took up assignments with extensive travel to Thailand, Philippines, Laos, Indonesia, Korea, Japan, China, Hong Kong, Dubai, India, Sri Lanka, Africa, Canada, Germany, France, Switzerland and many Middle-East countries. This made his career very suitable and adaptable to cross cultures, which adds to his advantage as a trainer cum consultant.

His expertise started with Panasonic (M) for 23 years where he was groomed and molded into a Quality orientated person. His last position held was QC Manager.

His world of experience, knowledge and skill in the chosen field has made him an authority in Quality Management. He conducts a big list of quality related programs in English and Bahasa Malaysia and to list a few are:

  • Total ISO 9000 (from awareness, consulting, auditing until accreditation)

  • Leadership Training for Managers and Middle Managers

  • Advance Quality Assurance and Inspection Control

  • All management related topics.

  • Improve Profits thru Effective Manufacturing Cost Reduction.

  • Achieve Customers Satisfaction thru effective failure analysis and reporting

  • Full proof Failure Analysis and Effective Corrective action implementation.

  • Professional Certificate for Quality Management Practitioners

  • Project Quality Management

Lean Management Incorporating Toyota Production System

21 - 22 April 2021


During this trying times of serious restrictions and limitations, companies are forced to work with limited employees and resources. As such, it is very important for all companies to be able to attain maximum output with minimum resources. This is the perfect time to implement the above system.

We have to stay informed knowing the current challenging business outlook in Malaysia with Bank Negara Malaysia predicting a GDP growth in 2020 to be between -2% and 0.5% vs 4.3% in 2019. This will undoubtedly have a great impact on all businesses. While we should anticipate a recessionary economic climate, proactive steps need to be taken immediately to ease this situation.

Program Outlines

(DAY 1)

Module 1:

  • Lean Management definition and origin

  • What is Lean Management, Values, Principles and Goals of Lean Management.

  • Case study and presentation.

Module 2:

  • What are the Toyota Principles?

  • Understanding Toyota Production System (TPS).

  • Terminology used in TPS

  • LEAN Production: The method that made Toyota the most valuable car brand in the world

Module 3:

  • List of Lean Management Tools

  • What is waste?

  • Types of waste

  • Case study and presentation

(DAY 2)

Module 4:

  • Poka yoke (mistake proofing)

  • 5’s Visual work place management.

  • Continuous Improvement (KAIZEN)

  • Case study and presentation

Module 5:

  • Key Lean Manufacturing Techniques

  • Single Minute Exchange of Dies

  • Kanban (just-in-time)

  • Types of Lean Layout

Module 6:

  • Lean Management – Advantages & Disadvantages

  • Steps to implement and achieve Lean Management.

  • Lean Management – Six Sigma Overview

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Who Should Attend

Managers, Executives, all employees involved in Manufacturing and Quality Control. If possible all employees are encouraged to attend.


We will use slides, slide shows, video clips and case studies using actual examples to ensure all participants understand the factors that contributes to Losses and how to prevent it.

After Attending, You Will Return To Your Job

Lean management creates value to the customer by optimizing resources. It is a technique developed with the aim of minimizing the process waste while maximizing the value of the product or services to the customer, without compromising on quality. Lean management is an approach to managing an organization that supports the concept of continuous improvement. It is a long-term approach that systematically seeks to achieve small, incremental changes throughout the organisation to improve overall quality and efficiency.

Course Fees

Normal Fee ~ RM 1425 / person

Group Discount (for 3 or more participants) ~ RM 1275/ person

(Incl. 6% Service Tax)

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