Learn From The Best

Mr. Vigneswaran Applasamy has been involved in lecturing, research, management, sales and training for more than 14 years in the field of Electrical Engineering, Manufacturing sector, Higher Education, Sales and Marketing. He is a Certified HRDF Trainer. In addition, he has been accredited by Harisson Assessment in Employee Development, completed Emotional Energy Management Trainer Course and attended Gamification and Behavioural Design workshop by Yu-kai Chou. Vigneswaran holds a Masters in Electrical Engineering from Universiti Teknologi Malaysia and is a registered member of Board of Engineers Malaysia (BEM).


His professional career begun in Singapore as a Sales Engineer and later ventured into the Higher Education sector in Malaysia. He has served as a Vice Principal of a college and moved on to lecture and undertake research in a leading private University where he was noted for his publications in the International IEEE Conferences of Power & Energy and Business, Engineering & Industrial Applications. His articles since have been cited 9 times by other international authors in their respective publications. This was also the period where he ventured into corporate training as an Associate Trainer for Topesh Consultancy and Training Services PLT beginning 2011. He has since worked with a few other training providers.


He has used his industrial and training expertise to develop soft skills programmes with a 20/80 approach; 20% lecture, 80% practical accompanied by a training manual individually customized for each programme. Each sub-section of a programme is incorporated with as many exercises or activity to enhance the practical understanding of participants.


He has since developed over 30 training programmes in the area of Soft-Skills. He’s participants include those from Global Enterprise International Malaysia (A Member of Singtel Group), Galeri Petronas, Petron Malaysia Refining & Marketing Bhd, Sarawak SEDC, UMW Holdings Bhd, Bintulu Development Authority, KPJ Healthcare, Coway (M) Sdn Bhd, Lim Kok Wing University, Maxis Customer Service Sdn Bhd, Bursa Malaysia Berhad, Honda Malaysia, Pos Malaysia Berhad, Maybank Berhad, UEM Group Berhad, UEM Sunrise Berhad to name a few.


His pragmatic approach have been well received by various segments of people, owing to his wide exposure to various industries over the years. He is well known for his highly charged, energetic yet humorous training sessions where he never fails to continuously engage with participants throughout.

Successful Interviewing Strategies using Structured Behavioural Interviews

14 October 2020

Introduction

Interviewing can be stressful for both the interviewee and the interviewer for different reasons. However, it doesn’t need to be this way. An interviewer who is prepared and is aware of the overall strategy and aim of the interview will be well-equipped to run an efficient interview and quickly get to analyse the applicant’s capability and suitability for the role.


This workshop is designed from the outset to familiarise an interviewer with the entire process. There is a lot of theoretical content in the comprehensive workbook which would help a delegate to understand what an interview is all about. By being aware of the underlying philosophies, an interviewer can act and respond to a large range of cases and interviewee responses and remain in control of the interview.


The emphasis on examples in the course also helps delegates to form a pattern in their heads on what works and what doesn’t. This pattern would then help them to come up with suitable questions on the fly and make follow-up remarks and statements as they see fit to obtain critical clues on the skills and capabilities of an applicant.


A large number of example questions, along with questioning strategies are provided. As always, examples are a great way to learn so plenty of examples are provided to maximise learning. Participants get to practice asking questions in a number of systematic exercises to develop their skills and eventually use it in a real-time role play interview exercise. Experience shows that this is an effective way to teach interviewing skills and receive great results.

Program Outlines

MODULE 1 : GETTING STARTED

  • Workshop Objectives

  • Action Plans and Evaluations



MODULE 2: OVERALL INTERVIEW STRATEGY

  • What is an Interview

  • Types of Interview

  • Choosing a Particular Style

  • Soft Skills and Hard Skills

  • Setting up your Strategy



MODULE 3: PREPARING FOR AN INTERVIEW

  • Pre-Advertisement

  • Review CVs

  • Identify Red Flags and Green Flags

  • Prepare for the Interview

  • Seating Arrangements




MODULE 4: INTERVIEW STYLES

  • Traditional Interviews

  • Structured Behavioural Interviews

  • Benefits of Structured Behavioural Interviews

  • Traditional Versus Structural Behavioural Questions

  • What is an Ideal Interview



MODULE 5: INTERVIEW TECHNIQUE

  • Maintain Rapport

  • Use Active Listening

  • Use Effective Body Language

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Who Should Attend

  • Human Resources

  • Managers

  • Heads of Departments

  • Anyone keen to understand the importance of Successful Interviewing Strategies

Methology

  • Lecture

  • Business Games

  • Individual & Group Activities

  • Feedback Session

  • Role Plays

  • Demonstration

After Attending, You Will Return To Your Job

  • Follow a suitable strategy when interviewing based on your specific requirements

  • Take the necessary steps before conducting an interview so you can maximise your chances of getting the most out of interviewing an applicant

  • Choose the best interviewing strategy and questioning methodology to pick the best applicant

  • Ask targeted questions designed to get the most from an interviewee and help you decide on his/her capability for a given role

Course Fees

Normal Fee ~ RM 742/ person

Group Discount ~ RM 636 / person (for 3 or more participants)

(Price incl. 6% Service Tax)

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