Credit Control Management

Learn From The Best

Introduction

Who Should Attend

Personnel involved in the following Departments:-

  • Credit Control

  • Accounts/Finance

  • Sales and Marketing

  • Other personnel in other departments who are working indirectly within the credit control process

Methology

  • Interactive Lectures

  • Worked Examples

  • Case Studies

  • Discussions

After Attending, You Will Return To Your Job

  • Effectively Participate at any stage of the Credit Control Function.

  • Understand the Process of Evaluating Credit.

  • Understand and Analyse Financial Statements.

  • Set appropriate Credit Limits.

  • Implement Effective Collection Techniques.

  • Control and Monitor Accounts Receivable.

  • Evaluate a Potential Change in Credit Policy

Learn From The Best

Mr. Gerald Peries received his Master of Business Administration and Bachelor of Science Degree in Finance from Southern Illinois University, U.S.A..Gerald has over 20 years’ experience in training and lecturing for various business organisations and private colleges & universities. His areas of expertise are in Finance and Accounting. Gerald combines a wide range of practical and hands-on training experience in a challenging and interactive environment.


At present he regularly conducts training programs on Accounting Skills for Accounts Clerks & Assistants, Effective Cash Flow Management, Handling Full Set of Accounts/Book-Keeping Skills, Budgeting & Cost Control, Finance for Non-Finance Managers and Making Capital Investment Decisions. He is also actively involved in lecturing on several M.B.A. and Degree programmes affiliated with University of Wales & Binary University. Prior to this, he served as a Finance Manager for a large engineering company for several years where he was responsible for making investment, costing, financing and working capital decisions.


His specific duties among others were as follows:

  • Evaluating the viability of long-term projects and making appropriate recommendations to the board of directors.

  • Costing for Projects and preparing quotations.

  • Sourcing for appropriate financing upon approval of projects

  • Preparing the budgets for projects, ensuring compliance and investigating any deviations

  • Reviewing management accounting information with other departments and making presentations to the board of directors.

  • Managing the day to day running of the finance department.

  • He is also a certified trainer with PSMB (Perbadanan Sumber Manusia Berhad)


List of Companies that have benefited from his training:
Tenaga Nasional Berhad, MRCB, KLAS, Glomac Bhd, SPAD, IOI Bhd, Maju Holdings, Sime Darby Properties, Bank Pembangunan, Mitsui-Soko, Petronas, Hitech Padu, Darul Eshan Medical Centre, Brahim’s, Naza, Mattel, MAS, Westport and many other organisations.

Credit Control Management

28 - 29 September 2020

Introduction

While Sales are important to companies, it is also important that Credit Sales are collected on a timely basis with minimal Bad Debt Losses. Managing this important task has never been an easy job. This workshop will show participants the important functions of Credit Control Management, Define and Implement a Credit Policy, Understand and Interpret the fundamental information presented in Financial Statements, Monitor Accounts Receivable Outstanding and Improve the effectiveness of the collection process.

Program Outlines

MODULE 1: INTRODUCTION TO CREDIT CONTROL MANAGEMENT

  • Importance of Good Credit Management

  • Understanding the risks associated with Accounts Receivable

  • Functions of Credit Control Management

  • Goals of Accounts Receivable Management

  • Functions of Credit Management

  • Credit Policy

  • Factors involved in Accounts Receivable Management


UNDERSTANDING FINANCIAL STATEMENTS

  • Accounting Process

  • The Accounting Equation

  • Transaction Analysis

  • Basic Financial Statements

  • Case Study


MODULE 2: ADJUSTMENTS TO FINANCIAL STATEMENTS

  • Matching Principle

  • Accrued Expenses

  • Prepayments

  • Depreciation of Fixed Assets

  • Impact on Financial Statements

  • Source Documents in Business & Credit Transactions


MODULE 3: ANALYSING FINANCIAL STATEMENTS

  • Profitability Ratios

  • Efficiency Ratios

  • Liquidity Ratios

  • Gearing Ratios

  • Cash Conversion Cycles

  • Case Study


MODULE 4: CREDIT POLICY EVALUATION & ADMINISTRATION

  • Credit Administration

  • Elements of Credit Policy

  • Factors Influencing a Credit Policy

  • Establishing Credit Terms

  • Credit Evaluation & Risk Assessment

  • Sources of Credit Information

  • Identifying Red Flags

  • Application of 5 Cs

  • Credit Scoring Model for Credit Evaluation

  • Risk Categories & Credit Limits

  • Case Study

MODULE 5: CONTROL OF ACCOUNTS RECEIVABLE

  • Assessing Credit Department’s Performance

  • Credit Administration & Monitoring Receivables – Analysing Reports

  • Financing Implications of Receivables

  • Factors Influencing Receivables Level

  • Processes to Manage Accounts Receivable

  • Tips to Improve Collection

  • Collection Techniques

  • Evaluating Credit Risks

  • Collection Procedures

  • Rules of Collection

  • Know the Reasons for Slow Collection

  • Days’ Sales Outstanding

  • Aging Schedule

  • Percentage of Bad Debts to Sales

  • Know the warning signs of Bad Debts

  • Case Study


MODULE 6: EVALUATING A CHANGE IN CREDIT POLICY

  • Investment in Accounts Receivable

  • Discount Cost versus Savings in Financing Cost

  • Net Benefit

  • Bad Debt Losses

  • Cost of Receivables

  • Impact on Profit

  • Sensitivity Analysis

  • Credit as a Strategic Tool

  • Case Study

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Who Should Attend

Personnel involved in the following Departments:-

  • Credit Control

  • Accounts/Finance

  • Sales and Marketing

  • Other personnel in other departments who are working indirectly within the credit control process

Methology

  • Interactive Lectures

  • Worked Examples

  • Case Studies

  • Discussions

After Attending, You Will Return To Your Job

  • Effectively Participate at any stage of the Credit Control Function.

  • Understand the Process of Evaluating Credit.

  • Understand and Analyse Financial Statements.

  • Set appropriate Credit Limits.

  • Implement Effective Collection Techniques.

  • Control and Monitor Accounts Receivable.

  • Evaluate a Potential Change in Credit Policy

Course Fees

Normal Fee ~ RM 1378 / person

Group Discount (for 3 or more participants) ~ RM 1240.20/ person

(Incl. 6% Service Tax)

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