LIST OF COURSES IN OCTOBER 2018

HR
1) UNDERSTANDING EMPLOYEE BENEFITS UNDER THE EMPLOYMENT ACT 1955 AND 2012; EPF ACT 1991 & 2016; SOCSO ACT 1969 & 2016 ; AND EMPLOYEE INSURANCE SCHEME ACT 2017 ( 2 DAYS) 18 & 19 October 2018
2) WAGES & OT CALCULATIONS: WITH EPF/ SOCSO/ EIS CONTRIBUTIONS AND CLAIMS (2 DAYS) 22 & 23 October 2018
Finance / Accounting
1) TRANSFER PRICING (1 DAY) 26 October 2018
2) DEFERRED TAXATION (2 DAYS) 29 & 30 October 2018
3) ACCOUNTING FOR NON-ACCOUNTING PERSONNEL (2 DAYS) 29 & 30 October 2018
4) SALES TAX ACT 2018 & SERVICE TAX ACT 2018 (1 DAY) 31 October 2018
Shipping
1) UNDERSTANDING RISK FACTORS IN BILL OF LADING (2 DAYS) 25 & 26 October 2018
Management / Coaching / Supervisory / Leadership
1) THE 7CS FOR DEVELOPING HIGHLY SUCCESSFUL EXECUTIVES AND SUPERVISORS ( 2 DAYS) 18 & 19 October 2018
2) NEGOTIATING WITH INFLUENCE AND PERSUASION TOWARDS A WIN-WIN SITUATION (2 DAYS) 24 & 25 October 2018
3) PROBLEM SOLVING AND DECISION MAKING (2 DAYS) 24 & 25 October 2018
4) MANAGING PEOPLE AND TEAM FOR SUCCESS (2 DAYS) 31 October and 1 November 2018
Office Management / Administrative / Soft Skills
1) ADMINISTRATIVE & OFFICE MANAGEMENT SKILLS (2 DAYS) 18 & 19 October 2018
Writing / Communication Skills
1) HIGHLY EFFECTIVE PRESENTATION SKILL (1 DAY) 22 October 2018
Customer Service
1) MASTERING THE 5CS FOR CUSTOMER SERVICE EXCELLENCE (1 DAY) 26 October 2018
2) B.E.S.T. CUSTOMER SERVICE (2 DAYS) 29 & 30 October 2018
Other
1) SECURITY – STANDARD OPERATING PROCEDURES(2 DAYS) 17 & 18 October 2018
Computer Skills
1) EFFECTIVE DESIGN AND SKILLS TO OVERCOME PRESENTATION NIGHTMARE (1 DAY) 23 October 2018

LIST OF COURSES IN NOVEMBER 2018

HR
1) PAYROLL ADMINISTRATION & PCB / TAX CALCULATIONS (2 DAYS) 8 & 9 November 2018
2) SUCCESSFUL INTERVIEWING STRATEGIES USING STRUCTURED BEHAVIOURAL INTERVIEWS ( 2 DAYS) 14 & 15 November 2018
3) MEMAHAMI MANFAAT PEKERJA DI BAWAH AKTA PEKERJAAN 1955 & 2012; AKTA KWSP 1991 & 2016; AKTA PERKESO 1969 & 2016; DAN AKTA SKIM INSURANS PEKERJA 2017 (2 HARI) 26 & 27 November 2018
4) TEKNIK TEKNIK MENANGANI PEKERJA BERMASALAH (1 HARI) 30 November 2018
Finance / Accounting
1) ACCOUNTING SKILLS FOR ACCOUNTS CLERKS & ASSISTANTS (2 DAYS) 26 & 27 November 2018
Credit Control
1) EFFECTIVE DEBT COLLECTION AND CREDIT POLICIES MANAGEMENT(1 DAY) 14 November 2018
Shipping
1) SHIPPING PROCEDURES & DOCUMENTATIONS WITH INCOTERM 2010 RULING (2 DAYS) 1 & 2 November 2018
2) UNDERSTANDING THE RISK FACTORS IN AIRWAY BILL (2 DAYS) 19 & 20 November 2018
Sales
Management / Coaching / Supervisory / Leadership
1) STRATEGIC PROCUREMENT AND EFFECTIVE VENDOR NEGOTIATION SKILLS (2 DAYS) 13 & 14 November 2018
2) SUCCESSFUL INTERVIEWING STRATEGIES USING STRUCTURED BEHAVIOURAL INTERVIEWS ( 2 DAYS) 14 & 15 November 2018
3) LEADERSHIP AND MANAGEMENT SKILLS (2 DAYS) 22 & 23 November 2018
4) COST REDUCTION PROGRAM (2 DAYS) 28 & 29 November 2018
Office Management / Administrative / Soft Skills
1) PERANCANGAN DAN PERLAKSANAAN 5S (1 HARI) 16 November 2018
2) 7 STEPS TO MASTER THE ADMINISTRATIVE SKILLS ( 2 DAYS) 15 & 16 November 2018
3) CEMERLANG DIRI CEMERLANG ORGANISASI (2 HARI) 21 & 22 November 2018
4) DYNAMIC SECRETARY PROGRAM (2 DAYS) 21 & 22 November 2018
5) SHARPENING YOUR ADMINISTRATIVE & OFFICE MANAGEMENT SKILLS (2 DAYS) 28 & 29 November 2018
Writing / Communication Skills
1) SPEAK ENGLISH WITHOUT FEAR ( 2 DAYS) 8 & 9 November 2018
2) EFFECTIVE ENGLISH SPEAKING AND EMAIL WRITING SKILLS AT WORK (1 DAY) 23 November 2018
3) COMMUNICATIONS & INTERPERSONAL SKILLS (2 DAYS) 26 & 27 November 2018
4) COMMUNICATION EXCELLENCE WITH NLP (2 DAYS) 28 & 29 November 2018
5) GRAMMAR & WRITING SKILLS AT WORK (1 DAY) 30 November 2018
Customer Service
1) HIGH IMPACT CUSTOMER SERVICE & COMPLAINTS HANDLING SKILLS THAT DELIVER RESULTS (2 DAYS) 21 & 22 November 2018
Other
1) SEKURITI PROFESIONAL (2 HARI) 21 & 22 November 2018
Computer Skills

LIST OF COURSES IN DECEMBER 2018

HR
Finance / Accounting
Credit Control
Shipping
Sales
Management / Coaching / Supervisory / Leadership
1) STAKEHOLDER MANAGEMENT PROGRAM (2 DAYS) 5 & 6 December 2018
2) GETTING STARTED AS A MANAGER ( 2 DAYS)/a>17 & 18 December 2018
Office Management / Administrative / Soft Skills
1) SIKAP KERJA POSITIF DAN BERKERJA BERPASUKAN (1 HARI) 7 December 2018
Writing / Communication Skills
1) STRUCTURING, WRITING AND PRESENTING REPORTS (2 DAYS) 5 & 6 December 2018
Customer Service
1) MANAGING CUSTOMER COMPLAINTS AND INVESTIGATIONS EFFECTIVELY (1 DAY) 21 December 2018
Other
Computer Skills
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