LIST OF COURSES IN MARCH 2019

FInance/ Accounting Skills
1) UNDERSTANDING FINANCIAL STATEMENT FOR THE NON-FINANCE SPECIALIST( 1 DAY) 26 March 2019
2) SST AUDIT & INVESTIGATION (1 DAY) 27 March 2019
Management / Coaching / Supervisory / Leadership
1) HOW TO MANAGE & LEAD SUBORDINATES TO HIGHER PRODUCTIVITY (2 DAYS) 27 & 28 March 2019
Customer Service
1) EXCELLENT CUSTOMER SERVICE SKILLS ( 2 DAYS) 25 & 26 March 2019
Other
1) EMERGENCY RESPONSE PLAN( 2 DAYS) 25 & 26 March 2019

LIST OF COURSES IN APRIL 2019

HR
1) HR AND BENEFITS ADMINISTRATION:WITH HR DOCUMENTATION TEMPLATES (2 DAYS) 4 & 5 April 2019
2) PAYROLL ADMINISTRATION & PCB / TAX CALCULATIONS( 2 DAYS) 8 & 9 April 2019
3) MEMAHAMI PENGENDALIAN RUNGUTAN[GRIEVANCE], TATATERTIB & PROSEDUR PENAMATAN KONTRAK UNTUK KETUA JABATAN, HR DAN PENYELIA( 2 HARI) 15 & 16 April 2019
4) MANAGEMENT REVIEW AND UNDERSTANDING KEY PERFORMANCE INDICATORS (KPI) AND KEY RESULTS AREA (KRA) INCORPORATING PERFORMANCE APPRAISAL SYSTEM( 2 DAYS) 22 & 23 April 2019
Finance/ Accounting
1) FINANCE FOR NON-FINANCE MANAGERS & EXECUTIVES( 2 DAYS) 3 & 4 April 2019
2) SST UPDATE AND COMPLIANCE PROCEDURES GUIDE (1 DAY) 5 April 2019
Logistic
1) UNDERSTANDING SHIPPING ELEMENTS & IMPORT EXPORT DOCUMENTATION(2 DAYS 22 & 23 April 2019
Management / Coaching / Supervisory / Leadership
1) ESSENTIAL MANAGERIAL SKILLS (2 DAYS) 8 & 9 April 2019
2) NEGOTIATING WITH INFLUENCE AND PERSUASION TOWARDS A WIN-WIN SITUATION(2 DAYS) 15 & 16 April 2019
3) PENYELIA MILLENNIUM ( 2 HARI) 22 & 23 April 2019
4) LEADERSHIP, MANAGEMENT AND COACHING SKILLS( 2 DAYS) 24 & 25 April 2019
Office Management / Administrative / Soft Skills
1) EXCELLENT PEOPLE MANAGEMENT SKILLS AT WORK( 2 DAYS) 4 & 5 April 2019
2) EFFECTIVE MULTI-TASKING AND TIME MANAGEMENT FOR MAXIMUM PERFORMANCE(1 DAY) 5 April 2019
3) 7 STEPS TO MASTER ADMIN SKILLS (2 DAYS) 15 & 16 April 2019
Writing/ Communication Skills
1) ADVANCED COMMUNICATION SKILLS FOR EXECUTIVES, SUPERVISORS AND HODS (2 DAYS) 11 & 12 April 2019
2) BUSINESS ENGLISH COMMUNICATION SKILLS FOR ADMINISTRATIVE FUNCTIONS (2 DAYS) 15 & 16 April 2019
3) IMPROVING ENGLISH FLUENCY IN SPEAKING AND WRITING(1 DAY) 19 April 2019
Computer Skills
1) MICROSOFT POWERPOINT INTERMEDIATE ( 1 DAY) 11 April 2019
2) EXCEL TRAINING | INTERMEDIATE & ADVANCED LEVEL (2 DAYS) 22 & 23 April 2019
Customer Service
1) MANAGING CUSTOMER COMPLAINTS PRACTICALLY AND EFFECTIVELY( 2 DAYS) 17 & 18 April 2019
Other
1) TEKNIK TEKNIK PENINGKATAN PRODUKTIVITI (1 HARI) 8 April 2019
2) PERANAN PEKERJA DESPATCH DAN PEMANDU KORPORAT (1 HARI) 19 April 2019

LIST OF COURSES IN MAY 2019

Finance/ Accounting Skills
1) HANDLING FULL SET OF ACCOUNTS( 2 DAYS) 23 & 24 May 2019
Logistics
1) MASTERING INCOTERMS IN IMPORT EXPORT (2010 RULINGS AND BEYOND) ( 2 DAYS) 16 & 17 May 2019
Management / Coaching / Supervisory / Leadership
1) STRATEGIC THINKING FOR MANAGERS( 2 DAYS) 13 & 14 May 2019
2) CREATIVE THINKING AND PROBLEM SOLVING SKILLS( 2 DAYS) 15 & 16 May 2019
3) DYNAMIC LEADERSHIP SKILLS( 2 DAYS) 15 & 16 May 2019
Office Management / Administrative / Soft Skills
1) KEMAHIRAN PERKERANIAN DAN PENTADBIR PEJABAT YANG BERKESAN (2 HARI) 2 & 3 May 2019
2) MANAGING PEOPLE WITH EMOTIONAL INTELLIGENCE (EQ) AT WORK (2 DAYS) 9 & 10 May 2019
3) FROM ADMIN ASSISTANTS TO KNOWLEDGE ASSISTANTS (2 DAYS) 13 & 14 May 2019
4) IMPLEMENTING EFFECTIVE MANAGEMENT SKILLS TO BE MORE ORGANIZED AND SYSTEMATIC AT WORK( 2 DAYS) 20 & 21 May 2019
Writing/ Communication Skills
1) CREATIVE NOTE TAKING, MIND MAPPING AND WRITING MINUTES AND MEETING NOTES (2 DAYS) 8 & 9 May 2019
2) IMPROVING SPOKEN ENGLISH & BUSINESS WRITING SKILLS ( 2 DAYS) 13 & 14 May 2019
3) GRAMMAR & WRITING SKILLS AT WORK( 1 DAY) 23 May 2019
Customer Service Skills
1) TELEPHONE SKILLS & ETIQUETTE (1 DAY) 24 May 2019
2) DEVELOPING EMOTIONAL INTELLIGENCE CUSTOMER SERVICE SKILLS (2 DAYS) 27 & 28 May 2019
3) MASTERING THE 5CS FOR CUSTOMER SERVICE EXCELLENCE( 1 DAY) 29 May 2019
Other
1) STRESS MANAGEMENT( 1 DAY) 30 May 2019
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