GETTING STARTED AS A MANAGER ( 2 DAYS)
By Mr. Thanabalan - 17 & 18 December 2018, 9:00 am to 5:00 pm
Kuala Lumpur
(100% Claimable From HRDF/PSMB)
INTRODUCTION

Managers of today need to continuously seek ways to challenge, implement and improve the existing work processes and provide direction to the ever demanding customers and staff members. Peter Drucker once said, "Outstanding organizations continue to succeed when uncommon people achieve uncommon performance". Only effective managers can make this happen.

Would you like to increase the value of your most precious asset, " the people" and have them become a new force for change? Are you ready to manage your relationship with ease and success for better outcome? If so, this training program will help your organization implement result-oriented ideas in a clear and simplified manner for existing and newly appointed managers.

COURSE OBJECTIVE
This workshop enables participants to:
  • Develop high level of awareness and enhance potential of present managers throughout the organization.
  • Induce winning mindset and work habits for improved performance
  • Understand the different styles of leadership and how to use them for effective outcomes.
  • Acquire the skills on how to diagnose employees development level systematically and align their thinking with the direction of the company.
  • Enhance the skills of leaders to develop winning team and action plan to improve team performance.
  • Enhance their managerial skills.
  • Help new managers get started with effective managerial tools that can be applied
COURSE CONTENT :-
  1. MODULE 1 :INTRODUCTION TO MANAGEMENT
    • What is management
    • Who are managers
    • Understanding customer requirement
    • The PODC model
    • What are subordinates expectation from newly appointed managers
    • What should be managers expectation from subordinates
    • Activity 1: Group discussion
    • Activity 2: Case study
  2. MODULE 2 : LEADERSHIP PERSPECTIVE FOR MANAGERS
    • Why organization looking for effective leadership?
    • Present challenges at work place
    • What change process demand from you?
    • Extended roles and responsibilities of leaders
    • What is the meaning of leading?
    • How top management look at leaders?
    • How staff members look at leaders?
    • Examples of ineffective leadership
    • Leadership barriers
    • The difference between old and new management styles
    • Activity 3:Group discussion
    • Activity 4: Case study
  3. MODULE 3 : THE CHANGING MINDSET AND ORGANIZATION EXCELLENCE
    • How effectiveness of leaders are measured?
    • Organization excellence model
      • Determining the expected results for your department
      • Accepting responsibilities
      • Understanding the 3 mindset model
        • Proactive
        • Comfort zone
        • Reactive
      • Moving away from reactive to proactive
      • Moving away from resisting change to managing change
      • Moving away from avoiding responsibility to accepting responsibility
      • Shifting mindset for decreasing complacency and increasing achievement exercise
      • Activity 3:Group Presentation
      • Activity 4: Video clip
  4. MODULE 4 : SITUATIONAL LEADERSHIP TOWARDS EMPOWERMENT AND LEARNING ORGANIZATION
    • An overview of leadership
    • The four situational leadership styles
    • Recognizing the communication pattern
    • What is directive and supportive behavior ?
    • Leadership style 1 – Directing
    • Leadership style 2 – Coaching
    • Leadership style 3 – Supportive
    • Leadership style 4 – Empowerment and delegation
    • How directive style is different from coaching
    • How coaching style is different from supportive
    • How supportive style is different from empowerment
    • Examining your leadership style – questionnaires
    • Activity 5: Role play
  5. MODULE 5 : DEVELOPING YOUR STAFF
    • The three skills of situational leaders
      • Diagnosis
      • Flexibility
      • Partnering for performance
    • The four development level of staff
      • Development 1
      • Development 2
      • Development 3
      • Development 4
      • Matching your leadership style to development level of your staff
      • Exercise and presentation
      • Activity 6: Case study
      • Activity 7: Video clip
  6. MODULE 6 : MOTIVATING YOUR SUBORDINATES
    • What is motivation
    • Performance principles
    • Culture as a base to motivate employees
    • System approach towards motivation
    • Organization integrated model
    • Why productive interaction is important at workplace?
    • Block to synergy
    • Activity 8: Case study
  7. MODULE 7 : BUILDING A WINNING TEAM
    • Valuing the difference in building a winning team
    • Techniques to build a winning team
    • Commitment
    • Team based exercise
    • Presentation and d-briefing
    • Activity 9: Case study
  8. MODULE 8 : EMPLOYEE PERFORMANCE MANAGEMENT
    • Setting goals.
    • Supporting employee motivation
    • Observing and giving feedback
    • Conducting performance appraisal
    • Addressing performance problem
    • Firing employees
    • Managing conflicts
    • Activity 10: Group discussion
    • Training summary
Your Trainer

Mr. V. Thanabalan Velloo Phd, MBA, BSc(Hons) has extensive experience in the field of operations performance improvement particularly in various manufacturing and services industries. He is not only an excellent and resourceful trainer, he is also skilled in management and leadership of organizations. He graduated with an honour’s degree in Management and Biochemistry from University of Science Malaysia in 1987. He started his career in the manufacturing operations as a Production Executive and gradually moved in various managerial positions such as Production Manager Packaging Manager, Planning and Logistics Manager, Sales Manager and Factory Manager. To name a few of the organizations that he has worked for are Carsem semiconductor, Baxter Healthcare, London Rubber Company, Solectron, Mona Industries and Asiatic Dipped Products. This experience has given him a thorough understanding of the opportunities and problems involved with managing work, people and customers.

While working in the manufacturing sector he pursued an MBA program with University Kebangsaan Malaysia, majoring in General Management in 1996. Upon completion of his MBA in 1998 and also due to his passion for training, he switched his career to Training and development. To date he has conducted more than 900 training programs mainly in the area of employee development, customer management and operations management/ improvement. He is a very versatile trainer not only on the topics that he could train but a bilingual trainer as well. His fluency in Bahasa Malaysia has given him a competitive advantage especially in the present workplace condition.

As a corporate trainer he realized a major concern by organizations regarding Transfer of Training which he became interested to explore. He realized that organizations became concerned in sending their employees for trainings, as they don’t seem to transfer their knowledge/skills gained back to the workplace. Due to this he pursued his Ph.D in 2007 in order to identify the barriers to Training Transfer. He completed his Ph.D in 2013. Besides trainings, he also lectures part time in various higher learning institutions for their Degree and Masters programs. To name a few are University of Malaya, University Sedaya International and University Putra Malaysia.

To date he has conducted many public and in-house trainings in many business areas for government organizations and private sectors such as Ministry of Defence, TLDM, UMW, Titan Group, CS Metal Industries, Sharp Roxy, Petronas, ShinEtsu Sdn. Bhd., Triplus Industry, Metrod Sdn. Bhd., Shinko Electronics, Green Riverwood, Omron Malaysia Sdn. Bhd., Hap Seng Consolidated Bhd., YTY Industry, Maruyama Sdn. Bhd,Top Glove etc. .He has provided quality trainings to more than 5000 clients over the past ten years.

He is a certified trainer with PSMB and to date has also conducted TNA projects and Train the Trainer programs for several companies. He is also a certified business coach representing University Malaya in coaching programs. Participants receive enhance benefits and impactful results from his training programs because of his vast industrial exposure in various areas. He empowers people to increase their limits, level of commitment, higher level of performance of the individual, team and the organization in achieving organizational goals.

Course Fee
(Course fee is inclusive of 2 tea breaks, lunch, course material,Certificate of Attendance)
Early Bird for training in KL : ( Book Before 3 December 2018 )
1 person or more ~ RM 1280 / person
Standard
1 person ~ RM 1380 / person
2 persons or more ~ RM 1280 / person
(Course fee is inclusive of 2 tea breaks, lunch, course material, Certificate of Attendance)
Terms & Conditions:
1. Registration & Fees Policy
Registration is confirmed once registration form is received via fax/email/mail. All Payments/Undertaking Letters/Local Order (LO)/Letter of Approval must be made available and presented prior to the course.
2. Cancellation Policy
Any cancellation must be received in writing within 7 working days prior to the event else full payment will be imposed. Any no-show by registered delegates will be liable for full payment of the program fees.
3. Disclaimer & Program Changes Policy
Scientia Training Sdn Bhd reserves the right to amend or cancel the event due to circumstances beyond its control. We reserved the right to modify the advertised topics or course timing whenever necessary.
Registration:
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       OR
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