EFFECTIVE DEBT COLLECTION AND CREDIT POLICIES MANAGEMENT(1 DAY)
By Mr. Kenneth Tam - 22 November 2018, 9:00 am to 5:00 pm
Kuala Lumpur
(100% Claimable From HRDF/PSMB)
Introduction:

This is the intensive workshop on managing account receivable and credit policies management. Sales are important in business; however, the goods or services sold on credit are ultimately received on a well-timed basis with minimal bad debt losses is essential.

Course Objectives:
  • Trade-off between profitability on sales and risk of unable to collect the debt on due date
  • Identify the general criteria and importance of working capital management
  • Develop effective credit policies that meet company’s sales target
  • Evaluate the effect on profit due to changes in credit policies
  • Assessment of credit worthiness of customer by quantitative technique (Ratio)
  • Learn the recovery technique for debt collection
  • Avoid pitfalls in credit control and good practice in debtor’s management
Who Should Attend:

Account Receivable Staff, Billing and Collection Account Executives, Account Receivable Specialists, Credit Control Executive and Manager, Marketing Staff, Others who are interested to know more about Credit Management.

Duration

7 Hours, 1 Day.

Course Outlines :-
  1. WORKING CAPITAL MANAGEMENT
    • Importance and component of working capital
    • General criteria of working capital management
  2. EFFECTIVE CREDIT MANAGEMENT
    • Introduction
    • Cost of having credit to customer
    • Purpose of extend credit to customer
    • Factors to be consider on credit management
    • Methods of assessing credit risk
  3. CREDIT INFORMATION AND CONTROL SYSTEM
    • Assessment by quantitative techniques
    • Assessing credit worthiness –credit scoring based on 5 C
    • How to develop a Credit Rating system
    • Analyses the impact on profit due to changing of credit period or policy
    • Steps to be taken before recommend credit limit approval
    • Extra financing to fund additional debtor and impact on income statement
    • Factors to be considered to formulate credit control
  4. DEBT COLLECTION AND RECOVERY TECHNIQUE
    • Telephone Collection
    • Statement of account, Reminder, Debtor confirmation,Letter of demand
    • Debtor aging listing
    • "Key Account" Customer
    • personal Visits
    • Establishing procedure for overdue debt-use outside agencies
    • Outsourcing of account receivable function
    • Other debt recovery methods
  5. PITFALLS TO AVOID IN CREDIT CONTROL
    • Poor Documentation
    • Ambiguous sales terms and conditions
    • Third party transaction
Your Trainer

Mr. Kenneth Tam is a trainer cum consultant. He has over 30 years of corporate experience in the field of financial management, financial accounting , tax , business planning and budgeting .He had wide , extensive and hand-on experience in various industries which include oil and gas( upstream and downstream) , manufacturing, trading ,project management and education. From 1980 to 2008 he held various managerial positions in a Global oil and gas group of companies, one of the Fortune 500 companies.

Kenneth Tam is a Fellow member of the Association of Certified Chartered Accountants UK (FCCA), Associate member of the Chartered Institute of Management Accountants UK (ACMA), member of the Charted Global Management Accountant (CGMA), a member of the Malaysian Institute of Accountants (MIA). He also obtained a certificate IV in assessment and workplace training from Australia and approved certified trainer from PSMB.

Course Fee
(Course fee is inclusive of 2 tea breaks, lunch, course material,Certificate of Attendance)
Early Bird for training in KL : ( Book Before 8 November 2018 )
1 person or more ~ RM 880 / person
Standard
1 person ~ RM 980 / person
2 persons or more ~ RM 880 / person
(Course fee is inclusive of 2 tea breaks, lunch, course material, Certificate of Attendance)
Terms & Conditions:
1. Registration & Fees Policy
Registration is confirmed once registration form is received via fax/email/mail. All Payments/Undertaking Letters/Local Order (LO)/Letter of Approval must be made available and presented prior to the course.
2. Cancellation Policy
Any cancellation must be received in writing within 7 working days prior to the event else full payment will be imposed. Any no-show by registered delegates will be liable for full payment of the program fees.
3. Disclaimer & Program Changes Policy
Scientia Training Sdn Bhd reserves the right to amend or cancel the event due to circumstances beyond its control. We reserved the right to modify the advertised topics or course timing whenever necessary.
Registration:
1. Fax 03-6207 6727
       OR
3. Payment shall be made payable to SCIENTIA TRAINING SDN BHD
Contact Us:
Scientia Training Sdn. Bhd. (1001247-U)
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