MASTERING EFFECTIVE PEOPLE MANAGEMENT SKILLS FOR NEW MANAGERS & EXECUTIVES (2 DAYS)
By Mr. Sean Balakrishnen - 22 & 23 November2017, 9:00 am to 5:00 pm
Kuala Lumpur
(100% Claimable From HRDF/PSMB)
WORKSHOP OVERVIEW:

This is a 2-day training program for new managers, executives and junior managers. It is a highly interactive program with 5 individual activities and 1 group activity. The individual activities are aimed at self-realization and self development while the group activity is to develop creative problem solving.

The training program comes with 3 motivational slide shows so that participants can go back to work motivated with a desire to improve themselves and their performances. It takes a psychological approach to manage people and use the management tools at the disposal of any manager. The main focus is that no one can change a person unless the person himself/herself chooses to change. This training is designed as a catalyst for change.

COURSE OBJECTIVES:
  • To expose participants to professional management.
  • To inculcate good leadership traits and make them better leaders.
  • Equip participants with the knowledge to counsel employees for better performance.
  • Improve personal comunication skills and understand that their poor. communications will result in employees not obeying their instructions.
  • To overcome their problems and difficulties of handling senior staff who may be older than them in age.
  • Optimize team potential through delegation.
  • How to motivate subordinates for enhanced productivity.
KEY BENEFITS:
  • Participants will be able to understand inspirational leadership and use it to improve employee performance.
  • Identify and improve their own weaknesses in leading and managing people.
  • Understand that looking inwards at themselves will solve many of their people relationship problems. People management starts with managing themselves better.
  • Empowering participants with the realization that as leaders they can control situations with management tools at their disposal.
SPECIFIC TARGET MARKET:
Senior Managers and Managers.
METHODOLOGY
Interactive and participative lecture style, with 1 role-play and 5 activities, 3 slide shows and a video clip on inspirational leadership to facilitate adult learning.

    This training program has:
  • 5 Management Tools
  • 6 Interactive Activities
  • 3 Slide Shows
  • 1 Video Clip
  • 1 Role-play

 

COURSE CONTENTS :-
  • SELF REALIZATION & EXPLORING MANAGEMENT TOOLS
    • Interactive Introductions
    • Sneak Preview
    • Ground Rules
    • Activity – Self-Realization Ice-Breaker.
    • Analysis of Self-Realization
    • Understanding Expectations of Superiors & Subordinates
    • Symptoms, Reasons & Causes of Difficult Behavior
    • Why Do People Behave Negatively?
    • Managing & Coping Difficult Behavior
    • Conceptual Model of Job Attitudes
    • Activity – Creative Problem Solving
  • Management Tool 1 – Coaching & Counseling for Productivity Enhancement
    • The 6-Step Process
    • 5 Rules of the Thumb for Giving Feedback
    • Activity – Analyzing Raw Data & Converting into Meaningful Information
  • Management Tool 2 – Communications for Optimum Performance
    • Realizing the Way We Communicate
    • 40 Barriers to Jeopardize Communication
    • Role Play – The Best Communicator
    • The Questioning Technique - Asking the right questions leads to solutions.
    • Analysis of The Challenges in Communication
      • Why is it that Subordinates Do Not Follow Exactly What We Tell Them To Do?
      • Preparing & Giving Instructions
      • When to Interfere & When Not to Interfere?
  • Management Tool 3 – Leadership, The Ultimate Weapon In People Management
    • Activity – Defining Leadership
    • The Leader is the Difference
    • 20 Vital Attributes You Must Practise
    • 42 Qualities of a Dynamic Leader
    • Distinguishing A Leader & A Manager
    • Distinguishing A Leader & A Boss
    • Identifying Types of Leadership
    • Current Trends in Leadership
    • Activity – Realizing Your Leadership Style
    • Inspirational Leadership
      • Video Clip on Inspirational Leadership
      • Post Mortem on Video Clip
  • Management Tool 4 – Delegation – Optimizing Team Members’ Potential Skills
    • The Process of Delegation
    • What to Delegate
    • What NOT to Delegate
    • Overcoming Negative Perceptions of Delegations
  • Management Tool 5 – Motivation – The Critical Factor For Performance
    • What is Motivation?
    • William Ouchi’s Concepts
    • Douglas McGregor’s Managerial Assumptions
    • Activity – Self-Fulfilling Prophecy & The Power of Praise
    • A Scientific Approach to Motivation
    • Slide Show - A Practical & Emotional Experience
    • The Pygmalion Effect
    • Conclusion- Motivational Slide Show
Your Trainer

Mr. Sean Balakrishnen Veerayah has both public and private sector exposure in the fields of human resource development, management, security and occupational safety. He is equally conversant in English and Bahasa Malaysia. Having retired in the rank of a Lieutenant Commander from the Royal Malaysian Navy, he had gained vast experience in leadership, teambuilding, managing and training people for more than 20 years. Sean is a very experienced trainer who has trained several thousands of Malaysians and conducted more than 200 courses nation wide. His training programs have transformed many.

His hands-on extensive experience in leadership, management, occupational safety and security has made him a leading trainer in the country and PSMB has exempted him from attending the Train The Trainer Course. He has also organized and managed athletic meets at the national and ASEAN levels and as served as a judge in the 1989 SEA Games in Kuala Lumpur. In his pursuit for self-development and knowledge, he attended a course in entrepreneurship with KUB College University in 1995, qualified himself to be a Lead Assessor in quality with MFQ London in 1996 and has a MBA with University of London. Sean’s private sector exposure as a Human Resource Manager and subsequently as a Group Human Resource Manager in a sales and manufacturing environment and acting as SHO for the company’s factory, qualifies him to train people in these fields.

In recognition of his vast knowledge and experience Sean was invited by University Malaya (UMCCed) to design and deliver 3 modules in English and B.M. - Human Resource Management, Occupational Safety and Security In 2002. In the midst of the economic crisis in 1997 when companies were closing down, he undertook the challenge to open up his own business called SECCON MANAGEMENT CONSULTANCY of which he is the Managing Director and Principal Consultant until now, conducting corporate training as his contribution to nation-building towards 2020.

He has also provided consultancy in the area of industrial relations to Philip Wain (M) Sdn Bhd in 1998 and Hiro Food Manufacturing in 2006. He has also done consultancy work for IMPAC as an executive trainer, an International American company known for productivity engineering and cost reduction methods worldwide. As a corporate trainer for 16 years, the evaluation of participants has always been excellent for both in-house as well as public programmes.

Although the list is long, some of the major organizations he has trained are Exxonmobil, PROTON, ASTRO, Deputy Secretaries General from Malaysian Ministries and senior officers from Brunei on leadership, Tenaga Nasional, Bank Negara, Petronas, Petronas Carigali, KL Monorail, Malaysia Airports Holdings Bhd, Multimedia and Communications Commission, IBM, Sabah Skills Technology Centre, Yayasan Sabah and Innoprise, City Link, Colgate Palmolive, Tamura Electronics, Labuan Shipyard, Connel Brothers, Tiong Nam Logistics & Transportation, TEAC Electronics Hutchison Paging (Penang and KL), Mieco Manufacturing, Gaya College, Sabah Foresty Industries, Borneo Samudra, BP North Port, West Port, Bintulu Port, Kuantan Port, PLUS, Bumi Armada, Sejingkat Power (Sarawak), Mukah Power Plant, KPJ Damansara Specialist Hospital, Affin Trust Management, TDM Plantations, STAR Publications, University Petronas, University Tenaga, Dimension Bid, Top Glove, Bank, Sime Credit, Ranhill Power, British Amercan Tobacco, RHB Bank, Harper Wira, Hotel Cititel, Concorde Hotel, Karambunai Resorts, Logical Polymer, Healthtronics, Maccaferi, SKF Bearings, LTAT, SME Bank and DBKL, Ministry of Health-Brunei.

Course Fee
(Course fee is inclusive of 2 tea breaks, lunch, course material,Certificate of Attendance and 6% GST)
Early Bird for training in KL : ( Book Before 8 November 2017 )
1 person or more ~ RM 1295 / person
Standard
1 person ~ RM 1395 / person
2 persons or more ~ RM 1295 / person
(Course fee is inclusive of 2 tea breaks, lunch, course material, Certificate of Attendance and 6% GST)
Terms & Conditions:
1. Registration & Fees Policy
Registration is confirmed once registration form is received via fax/email/mail. All Payments/Undertaking Letters/Local Order (LO)/Letter of Approval must be made available and presented prior to the course.
2. Cancellation Policy
Any cancellation must be received in writing within 7 working days prior to the event else full payment will be imposed. Any no-show by registered delegates will be liable for full payment of the program fees.
3. Disclaimer & Program Changes Policy
Scientia Training Sdn Bhd reserves the right to amend or cancel the event due to circumstances beyond its control. We reserved the right to modify the advertised topics or course timing whenever necessary.
Registration:
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       OR
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