People are indeed an important asset in an organisation while creativity is an important commodity to any people or human resource which then developed into ideas which are the currency of the New Economy now and forever. People not only come in all shapes and sizes, but they come with different belief systems, behaviours and personality.
The recent significant progress in technology has increased our communication and coverage, which has made the environment highly competitive. To survive in this world that is becoming increasingly interconnected and competitive, people will strive to their best to stand out which leads to managing people or conflict management is a great challenge in business and always seen as an art that people master with experience.
Consequently, being creative and flexible would be one of the solutions to manage conflict amicably.
As such, this two (02) Days program is designed to help participants to learn the basics in managing conflict and creativity whilst improving communications, working relationships and problem solving towards a Win-Win solution.
At the end of the program, participants would be able to :
This program is meant to provide young executives with the fundamental knowledge and skills they would need to manage lead their teams well in a globally connected, fast-paced environment full of changes and challenges for new managers today whilst able to achieve lasting and positive change.
14 Hours, 2 Days.
Hjh. Rita Juniati Rutaff is a qualified and experienced Human Resource Practitioner, Consultant, Trainer, Speaker and internationally accredited Trainer focusing on specialized areas such as Communications and Personality, Organizational Development, Talent Management, Change Management, Capability and Competency-based training. She conducts Human Resource Business Plan, coaches, advises leaders on key strategy issues that improve individuals, departments and organizational current and future performance requirements for various organizations she worked with.
She is internationally recognised and accredited licensed trainer by Myer Briggs Type Indicator (MBTI) Training Programs, Dimensions Development International Programs (DDI), Neuro Linguistic Programming (NLP) and Stephen Covey’s Seven Habits of Highly Effective People for in-house programs.
Her diverse background and qualifications, added with strong anchor in Human Resources & Training experience had accelerated her role as “In-house Consultant” and training effectiveness which adds value to building human capital to organisations she dealt with. Moreover, her sound analytical skills and being strong advocate to Information Technology are her strengths that had led organizations to greater heights with remarkable achievements.
Her performance track records with strong commitment and great passion in people development has helped her to head Human Resources and Training Development departments successfully in various organisations from diversified industries background, namely Malaysia Airlines, Carsem Semiconductor ( a member of Hong Leong group of companies), Medas Corporation Berhad, and MTD CAPITAL Group of Companies, a leading infrastructure conglomerate currently. Occasionally, she will be invited as speaker, coach and facilitate training and strategic business planning seminars for other organizations like PETRONAS, ASTRO, BASF and Ministry of Higher Education etc.
Academically, Rita is a bright scholar graduated with diverse professional qualifications. She graduated from Western Michigan University, USA with a Masters degree (Hons) in Operations Research, Industrial Engineering and a Bachelor of Business Administration (Hons) majoring in Finance and Economics. Prior to that, she was selected as the Best Student in Diploma in Statistics from MARA Institute of Technology, Shah Alam in 1980.
In conclusion, Rita who has a diverse professional qualifications with diversified industries’ career experiences as a Human Resource practitioner, professional trainer and leader for more than 25 years experience, have made her versatile, experienced and dynamic trainer in her own unique way, would add value to organizations’ growth and sustainability in improving the nextGEN workforce.