BUSINESS WRITING AND PRESENTATION SKILLS ( 2 DAYS)
By Mr. Duglas Fernandes
21 & 22 October 2019, 9:00 am to 5:00 pm
Kuala Lumpur
(100% Claimable From HRDF/PSMB)
DURATION

14 Hours, 2 Days.

COURSE OUTLINES :-
  1. Course Overview
    • Purpose of Business Writing & its Importance.
    • 6 questions to ask yourself before writing
    • 6 ‘C’s to professional Business Writing
  2. Report
    • What makes an Excellent Report
    • Main Objective of the report
    • Characteristics of a professional report
    • 7 step approach to Professional Business Writing skills.
    • Case Study
  3. Presentation
    • Effective Presentation Skills agenda
    • Fear and cause of Anxiety
    • Planning and Organizing your presentation
    • The Presentation sequences
    • Effective presentation Techniques
    • Creating Effective Visual aids.
    • Case Study
    • Question and Answer
    • Closing Remarks
Your Trainer

Mr. Duglas Fernandes , a Malaysian, prior to being a trainer cum consultant, held the position as Regional QC Manager, for a leading European Investor. Key responsibilities were to conduct Quality Control Audits for Companies or businesses which were targeted to be acquired or invested anywhere around the globe. Additionally, he was responsible to carry out re-engineering and restructuring for product or process reliability for the group of companies.

Duglas was tracked by “International Head-hunter” and offered the above position from November 2007 until January 2013. During this tenure, he took up assignments with extensive travel to Thailand, Philippines, Laos, Indonesia, Korea, Japan, China, Hong Kong, Dubai, India, Sri Lanka, Africa, Canada, Germany, France, Switzerland and many Middle-East countries. This made his career very suitable and adaptable to cross cultures, which adds to his advantage as a trainer cum consultant.

His expertise started with Panasonic (M) for 23 years where he was groomed and molded into a Quality orientated person. His last position held was QC Manager.

His world of experience, knowledge and skill in the chosen field has made him an authority in Quality Management. He conducts a big list of quality related programs in English and Bahasa Malaysia and to list a few are:

  • Total ISO 9000 (from awareness, consulting, auditing until accreditation)
  • Leadership Training for Managers and Middle Managers
  • Advance Quality Assurance and Inspection Control
  • All management related topics.
  • Improve Profits thru Effective Manufacturing Cost Reduction.
  • Achieve Customers Satisfaction thru effective failure analysis and reporting
  • Full proof Failure Analysis and Effective Corrective action implementation.
  • Professional Certificate for Quality Management Practitioners
  • Project Quality Management
Course Fee
(Course fee is inclusive of 2 tea breaks, lunch, course material,Certificate of Attendance)
1 person ~ RM 1378 / pax
2 persons or more ~ RM 1272 / pax
(Course fee is inclusive of 2 tea breaks, lunch, course material, Certificate of Attendance and 6 % Service Tax )
Terms & Conditions:
1. Registration & Fees Policy
Registration is confirmed once registration form is received via fax/email/mail. All Payments/Undertaking Letters/Local Order (LO)/Letter of Approval must be made available and presented prior to the course.
2. Cancellation Policy
Any cancellation must be received in writing within 5 working days prior to the event else 30% payment will be imposed. Any no-show by registered delegates will be liable for full payment of the program fees.
3. Disclaimer & Program Changes Policy
Scientia Training Sdn Bhd reserves the right to amend or cancel the event due to circumstances beyond its control. We reserved the right to modify the advertised topics or course timing whenever necessary.
Registration:
1. Fax 03-6207 6727
       OR
3. Payment shall be made payable to SCIENTIA TRAINING SDN BHD
Contact Us:
Scientia Training Sdn. Bhd. (1001247-U)
SST No. B16-1902-32000126
Tel: 03 7732 0477     Fax: 03-6207 6727     
Info    019 335 1111     info@scientia.com.my
Sara    019 335 1111     sara@scientia.com.my
Nonie    019 327 1111     nonie@scientia.com.my
Max    012 375 2003     max@scientia.com.my
For Customised In-House Training:
Ronny     012 223 6666     ronny@scientia.com.my
Office Hour: Monday ~ Friday 9.00 am~6.00 pm
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