By Ms. Anita Shanmugam - 14 & 15 March 2018, 9:00 am to 5:00 pm
Dorsett Kuala Lumpur
(100% Claimable From HRDF/PSMB)

Why are some people more successful than others? Why that one person gets promoted, a higher salary increment, better bonus and form better relationship than the next person. This dynamic personal development workshop is designed for people who want to improve their overall levels of confidence, interpersonal skills, energy and direction. We offer a creative, modern approach to career management and personal development designed to help individuals reach their full potential in today's competitive business environment. It contains eight modules or 'tactics', which are packed with practical tips and advice on career progression.

Key Benefits
  1. Understand self, perception, attitude and behavior
  2. Understand their values and create effective goals for their career progression
  3. Overcome time constraint and stress by managing them effectively
  4. How to provide effective feedback without hurting feelings of others.
  5. Manage conflicts with ease and raise productivity
  6. Empower others and delegate effectively thereby saving time for themselves and the organization
  7. Present their case to others in a coherent manner
  8. Improve their image and earn respect from their subordinates
Course Methodology

The methodology used will be a combination of lectures, video presentation, case studies and group work. Case studies and group work will be used for participants to identify, analyze and interpret situations as a form of experimental learning, and to learn and benefit from each other’s experiences.

Course Outline

MODULE ONE - Developing Self Awareness

  • Self-awareness assessment
  • Behavior, personality, attitude & perceptions
  • Individual exercises – emotional competence assessment
    • Learn how the unconscious mind affects our thinking
    • Change the way you think by re-wiring your brain, breaking habits and thinking more positively

MODULE TWO - Establishing personal goals and identifying values

  • Clarifying values
  • What is a Mind Map
  • Advantages of Mind Mapping
  • Writing effective goals using a Mind Map
  • Individual Exercise - Values Inventory
  • Individual Exercise - Your Personal Mission Statement

MODULE THREE - Time & Stress Management

  • Individual exercise – Life stress test
  • Types of stress and how to manage them
  • Strategies for time and stress management
  • Group activity - mindfulness

MODULE FOUR - Feedback

  • What is feedback and why is it important
  • Characteristics of effective feedback
  • Challenges in providing feedback
  • Group Activity – Feedback role play

MODULE FIVE - Effective Communications

  • Improving listening skills
  • Communicating with your superiors
  • Effective organizational communications
  • Non verbal signals – facial expression, tone & inflection
  • 3 perceptions of image
  • Group Activity

MODULE SIX - Fundamentals of Business Writing

  • Principles of effective communication
  • Clear, concise and direct expression of ideas
  • Crafting short, simple sentences to increase readability
  • Choosing familiar words that make your meaning clear
  • Getting rid of the waffle that bores readersr
  • Putting action in your verbs for direct, concise writing

MODULE SEVEN - Presentations

  • Success of a presentationmproving listening skills
  • Presentation essentials
  • Presentation structure
  • Group activity
Your Trainer

Ms. Anita Shanmugam has vast experience gained in managing people; she has also developed skills in training over the years. Her clients had benefited immensely from her coaching and mentoring. She started off as a corporate Sales Executive and later held the position of Sales / Marketing Director. Currently she is a trainer for all levels including operations, supervisory and managerial staff, both in Bahasa Malaysia and English. Having more than 15 years of experience in the training arena, she is known to facilitate her programs using very practical hands-on approach, enabling participants to relate to her teachings easier.

She has intense dedication towards improving personal and organizational performances. With a track record in the corporate/private sector Anita brings extensive experience from the corporate world and is now considered amongst the new breed of dynamic “Human Relations Trainers” blending practical concerns. She is also a certified NLP Practioner that believes you need to be able to communicate with and influence yourself, family, friends, colleagues or clients. She believes that professionally everyone needs to understand how important it is to able to make yourself understood and to effectively influence. It’s a real skill to understand and grasp new concepts quickly from others and to be able to communicate at all levels and she dedicates her time now to help others change their life for the better.

Course Fee
(Course fee is inclusive of 2 tea breaks, lunch, course material,Certificate of Attendance and 6% GST)
Early Bird for training in KL : ( Book Before 28 February 2018 )
1 person or more ~ RM 1295 / person
1 person ~ RM 1395 / person
2 persons or more ~ RM 1295 / person
(Course fee is inclusive of 2 tea breaks, lunch, course material, Certificate of Attendance and 6% GST)
Terms & Conditions:
1. Registration & Fees Policy
Registration is confirmed once registration form is received via fax/email/mail. All Payments/Undertaking Letters/Local Order (LO)/Letter of Approval must be made available and presented prior to the course.
2. Cancellation Policy
Any cancellation must be received in writing within 7 working days prior to the event else full payment will be imposed. Any no-show by registered delegates will be liable for full payment of the program fees.
3. Disclaimer & Program Changes Policy
Scientia Training Sdn Bhd reserves the right to amend or cancel the event due to circumstances beyond its control. We reserved the right to modify the advertised topics or course timing whenever necessary.
1. Fax 03-6207 6727
3. Payment shall be made payable to SCIENTIA TRAINING SDN BHD
Contact Us:
Scientia Training Sdn. Bhd. (1001247-U)
GST: 001871699968
Tel: 03-7735 6006     Fax: 03-6207 6727     
Info    019 335 1111
Sara    019 335 1111
Nonie    019 327 1111
Max    012 375 2003
For Customised In-House Training:
Ronny     012 223 6666
Office Hour: Monday ~ Friday 9.00 am~6.00 pm
Click here to request for a Brochure
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