Managers talk about higher productivity. Those are end results, the reason for their being managers. However, end results don’t happen when the means to these end results, the journey towards these end results, are not there.
To achieve higher productivity, managers need to know how to effectively manage their departments. Effective management is the key. Management is leadership in action
This two-day program focuses on the leadership aspects of management.
Module 1: So, you are a manager!
Module 2: The most important job of a manager: manage talent
Module 3: How not to be a duck talking to a chicken
Module 4: Making sure people really, really understand what you say
Module 5: If you want to love others, love yourself first
Module 6: How to earn your subordinate's S.T.A.R. (Support, Trust, Admiration & Respect)
Module 7: How to handle subordinates who make mistakes or don’t do what you want them to do
Ms. Anita Shanmugam has vast experience gained in managing people; she has also developed skills in training over the years. Her clients had benefited immensely from her coaching and mentoring. She started off as a corporate Sales Executive and later held the position of Sales / Marketing Director. Currently she is a trainer for all levels including operations, supervisory and managerial staff, both in Bahasa Malaysia and English. Having more than 15 years of experience in the training arena, she is known to facilitate her programs using very practical hands-on approach, enabling participants to relate to her teachings easier.
She has intense dedication towards improving personal and organizational performances. With a track record in the corporate/private sector Anita brings extensive experience from the corporate world and is now considered amongst the new breed of dynamic “Human Relations Trainers” blending practical concerns. She is also a certified NLP Practioner that believes you need to be able to communicate with and influence yourself, family, friends, colleagues or clients. She believes that professionally everyone needs to understand how important it is to able to make yourself understood and to effectively influence. It’s a real skill to understand and grasp new concepts quickly from others and to be able to communicate at all levels and she dedicates her time now to help others change their life for the better.