CREATIVE THINKING AND PROBLEM SOLVING SKILLS (2 DAYS)
By Mr. Vigneswaran Applasamy - 27 & 28 February 2018, 9:00 am to 5:00 pm
Kuala Lumpur
(100% Claimable From HRDF/PSMB)
Introduction

The nature of human problem solving has been studied for the past hundred years by psychologists. The past few decades have seen business take much more of an interests in the processes some individuals apply to identify and implement the solutions to their problems. These processes or methods work for any kind of problem, large or small. This workshop will offer you an overview of the entire creative problem solving process, it will also describe key problem solving tools that you can use in your day to day life.

Course Benefits

KEY BENEFITS Of Creative Thinking and Problem Solving Skills :

  • Recognise problems and understand the creative problem solving process
  • Identify types of information to investigate and key questions to ask
  • Write solid problem statements that clearly underlines the problem
  • Successfully utilise idea generating tools, such as brainstorming, brainwriting, mind mapping and six thinking hats
  • Developing a criterion to assess the solution to meet the needs and wants while considering the cost and benefits associated with each solution
  • Perform final analysis or paired comparison analysis in selecting the optimal solution
  • Identifying tasks and resources necessary to implement and monitor the progress of the solution
  • Conduct post solution implementation checks to celebrate successes and identify improvement
Who Should Attend:
  • Managers
  • Assistant Managers
  • Engineers
  • Administrative Staff
  • Office Staff
  • Secretary
  • Sales Professionals
  • Human Resources
  • Sales Executives
  • Anyone keen to Improve on their Creative Problem Solving Skills
Methodology
  • Lecture
  • Individual & Group Activity
  • Feedback Sessions
  • Discussions
  • Demonstrations
  • Business Games
  • Role Plays
Course Outlines :-
  • MODULE ONE : GETTING STARTED

    Objective: Understand the objectives of the workshop to create an initial framework of the entire workshop

    • Workshop Objectives
    • Action Plans
  • MODULE TWO : THE PROBLEM SOLVING METHOD

    Objective: Recognise problems and understand the creative problem solving process

    • What is a Problem?
    • What is Creative Problem Solving?
    • What are the Steps for Creative Problem Solving Process?
  • MODULE THREE : GATHERING INFORMATION

    Objective: Identify types of information to investigate and key questions to ask

    • Understanding Types of Information
    • Identifying Key Questions
    • Methods for Information Gathering
  • MODULE FOUR : PROBLEM DEFINITION

    Objective: Write solid problem statements that clearly underlines the problem

    • Defining the Problem
    • Determining Where the Problem Originated
    • Defining Present State and Desired States
    • Analyzing the Problem
    • Writing the Problem Statement
  • MODULE FIVE : GETTING PREPARED TO BRAINSTORMING

    Objective: Identifying, removing mental blocks within the team to stimulate creativity in the generation of solutions

    • Identifying Mental Blocks
    • Removing Mental Blocks
    • Stimulating Creativity
  • MODULE SIX : GENERATING SOLUTIONS

    Objective: Successfully utilise idea generating tools, such as brainstorming, brainwriting, mind mapping and six thinking hats

    • Brainstorming Rules (Key to Success)
    • Basic Brainstorming
    • Brainwriting and Mind Mapping
    • The Six Thinking Hats
  • MODULE SEVEN : ANALYZING SOLUTIONS

    Objective: Developing a criterion to assess the solution to meet the needs and wants while considering the cost and benefits associated with each solution

    • Developing Criteria
    • Analyzing Wants and Needs
    • Using Cost/Benefit Analysis
  • MODULE EIGHT : SELECTING A SOLUTION

    Objective: Perform final analysis or paired comparison analysis in selecting the optimal solution

    • Final Analysis
    • Paired Comparison Analysis
    • Analyzing Potential Problems
  • MODULE NINE : PLANNING YOUR NEXT STEPS

    Objective: Identifying tasks and resources necessary to implement and monitor the progress of the solution

    • Identifying Tasks
    • Identifying Resources
    • Implementing, Evaluating, and Adapting
  • MODULE TEN : LESSONS LEARNED

    Objective: Conduct post solution implementation checks to celebrate successes and identify improvement

    • Planning the Follow-Up Meeting
    • Celebrating Successes
    • Identifying Improvements
    • Wrap up
    • Words from the Wise
Your Trainer

Mr. Vigneswaran Applasamy has been involved in lecturing, research, management, sales and training for more than 14 years in the field of Electrical Engineering, Manufacturing sector, Higher Education, Sales and Marketing. He is a Certified HRDF Trainer. In addition, he has been accredited by Harisson Assessment in Employee Development, completed Emotional Energy Management Trainer Course and attended Gamification and Behavioural Design workshop by Yu-kai Chou.
Vigneswaran holds a Masters in Electrical Engineering from Universiti Teknologi Malaysia and is a registered member of Board of Engineers Malaysia (BEM).

His professional career begun in Singapore as a Sales Engineer and later ventured into the Higher Education sector in Malaysia. He has served as a Vice Principal of a college and moved on to lecture and undertake research in a leading private University where he was noted for his publications in the International IEEE Conferences of Power & Energy and Business, Engineering & Industrial Applications. His articles since have been cited 9 times by other international authors in their respective publications. This was also the period where he ventured into corporate training as an Associate Trainer for Topesh Consultancy and Training Services PLT beginning 2011. He has since worked with a few other training providers.

He has used his industrial and training expertise to develop soft skills programmes with a 20/80 approach; 20% lecture, 80% practical accompanied by a training manual individually customized for each programme. Each sub-section of a programme is incorporated with as many exercises or activity to enhance the practical understanding of participants.

He has since developed over 30 training programmes in the area of Soft-Skills. He’s participants include those from Global Enterprise International Malaysia (A Member of Singtel Group), Galeri Petronas, Petron Malaysia Refining & Marketing Bhd, Sarawak SEDC, UMW Holdings Bhd, Bintulu Development Authority, KPJ Healthcare, Coway (M) Sdn Bhd, Lim Kok Wing University, Maxis Customer Service Sdn Bhd, Bursa Malaysia Berhad, Honda Malaysia, Pos Malaysia Berhad, Maybank Berhad, UEM Group Berhad, UEM Sunrise Berhad to name a few.

His pragmatic approach have been well received by various segments of people, owing to his wide exposure to various industries over the years. He is well known for his highly charged, energetic yet humorous training sessions where he never fails to continuously engage with participants throughout.

Course Fee
(Course fee is inclusive of 2 tea breaks, lunch, course material,Certificate of Attendance)
Early Bird for training in KL : ( Book Before 13 February 2018 )
1 person or more ~ RM 1280 / person
Standard
1 person ~ RM 1380 / person
2 persons or more ~ RM 1280 / person
(Course fee is inclusive of 2 tea breaks, lunch, course material, Certificate of Attendance)
Terms & Conditions:
1. Registration & Fees Policy
Registration is confirmed once registration form is received via fax/email/mail. All Payments/Undertaking Letters/Local Order (LO)/Letter of Approval must be made available and presented prior to the course.
2. Cancellation Policy
Any cancellation must be received in writing within 7 working days prior to the event else full payment will be imposed. Any no-show by registered delegates will be liable for full payment of the program fees.
3. Disclaimer & Program Changes Policy
Scientia Training Sdn Bhd reserves the right to amend or cancel the event due to circumstances beyond its control. We reserved the right to modify the advertised topics or course timing whenever necessary.
Registration:
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       OR
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