TEKNIK TEKNIK MENANGANI PEKERJA BERMASALAH (1 DAY)
By Mr. Thanabalan - 24 January 2019 9:00 am to 5:00 pm
Kuala Lumpur
(100% Claimable From HRDF/PSMB)
PENGENALAN

Sebuah syarikat bergantung kepada tenaga pekerjanya untuk Berjaya. Pekerja memain peranan penting untuk meningkatkan produktiviti. Pekerja yang berkomitmen dan kompetensi tinggi boleh menolong sebuah syarikat untuk mencapai matlamatnya. Pada masa yang sama pekerja bermasalah boleh menjejaskan pencapaian matlamat sebuah syarikat. Kursus inbi bertujuan untuk menolong penyelia, pengurus dan eksekutif untuk menangani pekerja bermasalah dengan cara yang lebih berkesan.

OBJEKTIF KURSUS

Ketua jabatan, Eksekutif, Penyelia, leader ,kakitangan HR dan sesiapa yang ingin menanganin pekerja pekerja yang bermasalah

SIAPA PERLU HADIR
Kursus ini bermatlamat untuk :
  • Menguruskan pekerja bermasalah
  • Memahami kepentingan kaunseling
  • Mengenalpasti ciri ciri pekerja bermasalah
  • Mengurangkan ketidakhadiran
  • Berkomunikasi dengan pekerja yang bermasalah
  • Teknik mengambil discipilin terhadap pekerja bermasalah
KANDUNGAN KURSUS :-
  1. MODUL 1: APAKAH ITU PEKERJA BERMASALAH
    • Pengenalan
    • Ciri-ciri pekerja bermasalah
    • Kenapa pekerja bermasalah
    • Bagaimana menangani pekerja bermasalah
    • Jenis-jenis pekerja bermasalah
    • Sikap pekerja bermasalah
    • Perbincangan kumpulan
    • Aktiviti1: Kajian kes
  2. MODUL 2: PENGAWALAN DISIPLIN DAN KETIDAKHADIRAN
    • Mencari punca masalah ketidakhadiran/disiplin
    • Mengkaji tahapnya
    • Mendengar masalah pekerja
    • Aktiviti 2: Kajian kes
    • Perbentangan kumpulan
    • Memain peranan
    • Teknik membuat keputusan
  3. MODUL 3: STRATEGI KAUNSELING YANG BERKESAN
    • Langkah langkah kaunseling
    • Kaunseling dan amaran
    • Keperluan kaunseling pekerja
    • Situasi kerja yang memerlukan kaunseling
    • Petanda sikap dan prestasi kerja yang tidak memuaskan
    • Kemahiran yang di perlukan oleh seorang kaunselor
    • Sikap sabar
    • Aktiviti 3:Kajian kes
  4. MODUL 4: TINDAKAN DISIPLIN
    • Memahami proses disiplin
    • Jenis jenis tindakan disiplin
    • Perbezaan tindakan disiplin dengan kaunseling
    • Bila penyelia harus menggunakan tindakan disiplin
    • Amaran lisan
    • Amaran bertulis
    • Surat tunjuk sebab
    • Membina kes terhadap pekerja
    • Kerja kumpulan
    • Aktiviti 6:Kajian Kes
Your Trainer

Mr. V. Thanabalan Velloo Phd, MBA, BSc(Hons) has extensive experience in the field of operations performance improvement particularly in various manufacturing and services industries. He is not only an excellent and resourceful trainer, he is also skilled in management and leadership of organizations. He graduated with an honour’s degree in Management and Biochemistry from University of Science Malaysia in 1987. He started his career in the manufacturing operations as a Production Executive and gradually moved in various managerial positions such as Production Manager Packaging Manager, Planning and Logistics Manager, Sales Manager and Factory Manager. To name a few of the organizations that he has worked for are Carsem semiconductor, Baxter Healthcare, London Rubber Company, Solectron, Mona Industries and Asiatic Dipped Products. This experience has given him a thorough understanding of the opportunities and problems involved with managing work, people and customers.

While working in the manufacturing sector he pursued an MBA program with University Kebangsaan Malaysia, majoring in General Management in 1996. Upon completion of his MBA in 1998 and also due to his passion for training, he switched his career to Training and development. To date he has conducted more than 900 training programs mainly in the area of employee development, customer management and operations management/ improvement. He is a very versatile trainer not only on the topics that he could train but a bilingual trainer as well. His fluency in Bahasa Malaysia has given him a competitive advantage especially in the present workplace condition.

As a corporate trainer he realized a major concern by organizations regarding Transfer of Training which he became interested to explore. He realized that organizations became concerned in sending their employees for trainings, as they don’t seem to transfer their knowledge/skills gained back to the workplace. Due to this he pursued his Ph.D in 2007 in order to identify the barriers to Training Transfer. He completed his Ph.D in 2013. Besides trainings, he also lectures part time in various higher learning institutions for their Degree and Masters programs. To name a few are University of Malaya, University Sedaya International and University Putra Malaysia.

To date he has conducted many public and in-house trainings in many business areas for government organizations and private sectors such as Ministry of Defence, TLDM, UMW, Titan Group, CS Metal Industries, Sharp Roxy, Petronas, ShinEtsu Sdn. Bhd., Triplus Industry, Metrod Sdn. Bhd., Shinko Electronics, Green Riverwood, Omron Malaysia Sdn. Bhd., Hap Seng Consolidated Bhd., YTY Industry, Maruyama Sdn. Bhd,Top Glove etc. .He has provided quality trainings to more than 5000 clients over the past ten years.

He is a certified trainer with PSMB and to date has also conducted TNA projects and Train the Trainer programs for several companies. He is also a certified business coach representing University Malaya in coaching programs. Participants receive enhance benefits and impactful results from his training programs because of his vast industrial exposure in various areas. He empowers people to increase their limits, level of commitment, higher level of performance of the individual, team and the organization in achieving organizational goals.

Course Fee
(Course fee is inclusive of 2 tea breaks, lunch, course material,Certificate of Attendance)
Early Bird for training in KL : ( Book Before 10 January 2019 )
1 person or more ~ RM 880 / person
Standard
1 person ~ RM 980 / person
2 persons or more ~ RM 880 / person
(Course fee is inclusive of 2 tea breaks, lunch, course material, Certificate of Attendance)
Terms & Conditions:
1. Registration & Fees Policy
Registration is confirmed once registration form is received via fax/email/mail. All Payments/Undertaking Letters/Local Order (LO)/Letter of Approval must be made available and presented prior to the course.
2. Cancellation Policy
Any cancellation must be received in writing within 7 working days prior to the event else full payment will be imposed. Any no-show by registered delegates will be liable for full payment of the program fees.
3. Disclaimer & Program Changes Policy
Scientia Training Sdn Bhd reserves the right to amend or cancel the event due to circumstances beyond its control. We reserved the right to modify the advertised topics or course timing whenever necessary.
Registration:
1. Fax 03-6207 6727
       OR
3. Payment shall be made payable to SCIENTIA TRAINING SDN BHD
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